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COHORT SERVICE AGREEMENT AND TERMS OF USE

 

Last Updated: February 16, 2026

By clicking "I Agree," "Purchase," or completing the checkout process, you ("Client," "Student") agree to enter into this Service Agreement with LEARNWITHSALMAN SOLUTIONS - FZCO, known as LearnWithSalman Solutions ("Company," "We," "Us," "Mentor"), led by Salman Alhiary.

 

1. NATURE OF THE RELATIONSHIP (TRAINING VS. CONSULTING)

You acknowledge that this is an intensive, group-based educational bootcamp (Cohort), not a "Done-For-You" Consulting or Professional Services contract.

  • Our Role: To provide high-level education, architectural strategy, Professional Services workflows, and lab-based demonstrations for Cisco Data Center technologies.
  • Your Role: You are responsible for showing up, executing, implementing, and applying these concepts in your own environment, your employer's, or your customer environment.

 

2. SCOPE OF SERVICES & THE 10-DAY SPRINT

The exact curriculum is detailed on the specific Landing Page and Checkout Page for the Cohort you purchased (e.g., "10-Day ACI Sprint").

  • Delivery: Sessions are conducted virtually via Kajabi Built-in live video software.
  • Duration: The cohort runs for 10 training days (5 days, a weekend break, and 5 days). Each daily session lasts strictly 3 hours, divided into four 45-minute blocks with scheduled breaks.
  • Capacity: To ensure quality, cohorts are strictly capped at 12 students.
  • Recordings & Access Duration: All live sessions are recorded and uploaded to your LearnWithSalman student library within 24 hours. Access to these specific cohort recordings is valid for strictly 6 months (180 days) from the final day of the cohort. After this 6-month period, the live recordings will expire and be removed from your account.

 

3. BRING YOUR OWN LAB (BYOL) POLICY

This is a hands-on implementation bootcamp. You explicitly agree to the following technical requirements:

  • What We Provide: LearnWithSalman Solutions provides the professional topology files, startup configurations (if applicable), and lab guides.
  • What You Provide: You are solely responsible for providing your own Lab environment (e.g., ACI Simulator, EVE-NG, GNS3, or Cisco CML) with sufficient CPU and RAM to run the Lab.
  • Support Limit: We do not provide IT support for your underlying server hardware, AWS billing, or hypervisor installation.  

 

4. ATTENDANCE & RESCHEDULING

Because this is a live group event, the schedule is fixed and cannot be altered for individual students.

  • Missed Sessions: If you are late or miss a daily session due to personal or professional obligations, the session will continue without you.
  • Catch up:  When you miss a session, you are expected to watch the recording provided in your student portal to catch up before the next day.
  • No Rollovers: Missed live hours cannot be "rolled over" into 1:1 coaching sessions.

 

5. PAYMENTS AND REFUNDS

Because cohorts are strictly capped at 12 seats, your enrollment reserves a spot that cannot be sold to another engineer at the last minute.

  • Payment: Full payment is required via the checkout page to secure your seat on the roster.
  • Refunds Before Start Date: You may request a full refund if you cancel your enrollment at least 72 hours before the scheduled start time of the first session.
  • No Refunds After Commencement: Once the 72-hour pre-cohort window has passed, or after the cohort has officially begun, no refunds will be issued under any circumstances. This includes failure to attend, inability to set up your BYOL environment, or work emergencies

 

 6. DISCLAIMER OF LIABILITY (CRITICAL FOR NETWORK ENGINEERS)

You explicitly acknowledge that LearnWithSalman Solutions provides educational advice based on lab environments and best practices.

  • Production Risks: You agree that applying any configurations, templates, or changes discussed during the cohort to a live production network is done entirely at your own risk.
  • Indemnification: You release LearnWithSalman Solutions and Salman Alhiary from any liability regarding network outages, data loss, downtime, or financial loss that may occur as a result of your interpretation or application of the training. Always test in a non-production environment first.

 

7. INTELLECTUAL PROPERTY

  • Materials: Any worksheets, slides, topologies, lab files, custom scripts, templates, or recordings provided during the cohort are the intellectual property of LearnWithSalman Solutions.
  • License: You are granted a personal, non-transferable license to use these materials for your own learning and career development.
  • Restrictions: You may not resell, share, publish, or distribute our proprietary materials, or recordings to third parties, colleagues, or use them to create a competing training product.

 

8. CONFIDENTIALITY & CODE OF CONDUCT

  • Group Privacy: During live sessions, other students may share screen captures or discuss their specific network challenges. You agree to keep all information shared by other students strictly confidential.
  • Professionalism: We foster a respectful learning environment. We reserve the right to remove you from the live sessions immediately, without refund, if you engage in disruptive, harassing, or unprofessional behavior toward the instructor or other students.  

 

9. GOVERNING LAW AND JURISDICTION

This Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

 

10. COMPANY INFORMATION AND NOTICES

For any legal notices or formal correspondence regarding this Agreement, please contact us at: contact@learnwithsalman.com.

  • Legal name: LEARNWITHSALMAN SOLUTIONS - FZCO.
  • Address: IFZA Business Park, DDP PO Box 342001, Dubai, United Arab Emirates.

 

 

 

  
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